Transforming facilities management with cloud technology
At ESPL, we bring change. From reactive decision-making, to real-time, predictive insights on
From traditional, tactical facilities management, to transparent, tech-driven efficiencies. From manual logsheets and spreadsheets to automated cost control, compliance, and sustainability. At the end, we’re committed to transforming end-to-end facility management with technology.
Our Technology Stack
With eTicket (Embassy 360), the digital helpdesk for all our services, raising tickets and seeking resolution is easy. Using the eTicket app or website, clients can directly alert the ground team about specific concerns and stay updated on the go. Our personnel will then take action and resolve the issues, within a stipulated timeline. This real-time platform provides pre-formatted tables, graphs and charts, to simplify the IFM service review process.
Setting higher benchmarks Feedback system to monitor and improve the quality of service
Ensuring timely completion Pre-configured service level agreements (SLAs)to define the deadline for task completion
Facilitating superior service Built-in escalation matrix to client service managers for every resolution
Paving the way for paperless facilities management, Embassy eLog is the simplest way to capture, analyse and share technical data. Putting technology to use, this NFC-enabled system facilitates quick, error-free collation of equipment readings. The intelligent cloud-powered platform is used by our technicians to monitor assets at regular intervals. When an equipment reading exceeds the threshold value, the app directly alerts the block engineer and building manager, for quick action.
Simplifying data collection Accurate data capture and visual evidence recording
Enabling quick report generation Ready availability of real-time data to analyse, report and forecast
Digitising diagnostics Parameter comparison feature to compare the performance of similar assets
eTrack – Workforce management system
A smart way to monitor crew and dynamically assign staff based on real-time requirements, eTrack is a game-changing technological tool in integrated facilities management. Equipped with location information, IoT-enabled sensors and integration platforms, the system’s intelligent algorithms provide actionable analytics. Using low-energy Bluetooth devices, eTrack enables continuous online facility monitoring. The device can be used to click pictures of the area after completion of work, to provide ratings and maintain a record of the initiated action.
Tracking the crew in real time Simplified location tracking of personnel across vast campuses
Scheduling staff at points of need Dynamic resource allocation based on escalations and prioritised action points
Collating critical data Work schedule data collection based on time spent, density of employees, usage patterns, etc.
Crafted to suit varied requirements of clients, the Embassy eWelcome offers a seamless end-to-end visitor experience. Accessible via website and a smartphone app, this highly customisable platform is a dependable partner for smart and secure visitor management. A reliable software trusted by established corporations and multi-tenant apartments alike, the system uses a simple pre-registration and approval process, to ensure a smooth check-in and check-out process.
Boosting security Simplified tracking of contact details with photographs and approvals from employees or residents
Enhancing efficiency Seamless entry procedures to save time and effort
Minimising paperwork Unlocking the power of cloud, for a synchronised digital visitor log in PCs, tablets and smartphones
A one-stop platform for all Embassy Office Park users, EmbassyPlus helps avail amenities and facilities using an interactive map. The smartphone app shares information about the activities and fun events on the park, along with their registration links and contact details. Company-wise portals provide information regarding each company on the campus.
Promoting employee engagement Social events like blogging, competitions, cultural events and photography contests
Facilitating transport of employees Easy registration, seamless interaction with the transport department
Boosting health and wellbeing Well-equipped sports facilities and related activities
A smartphone app that simplifies networking and communication in our properties, eConnect helps managing committee members and facilities crew to better manage operations. The app facilitates conscientious decision-making through discussions with neighbours. The platform also showcases the announcements on the notice board, property documents, upcoming events on the premises and society rules. With information of personnel, including maintenance staff, building manager and managing committee members, contact details of key individuals are just a click away.
Streamlining amenity bookings Real-time information regarding the availability of venues and approval status
Simplifying photo sharing Special albums to view pictures of celebrations on the premises
Notifying emergency contacts Panic button to reach out to emergency contacts
Fuel Management System
A smarter way to measure and manage fuel, our tech-powered fuel management system utilises sensors to monitor and track fuel inventory, purchase and usage. The reports generated on our platform can be stored and shared online and used for informed decision- making. Across diverse industries and enterprises, our trusted fuel management portal enables effective consumption control, data-backed cost analysis and simplified tax accounting.
Digitised tracking Fuel stock and movement are recorded digitally, from receipt stage to consumption stage
Reporting deviations Information on unusual spikes in consumption, for corrective action
Improving internal performance Real-time notification about leakages and failures, for continuous improvement of the distribution system
Energy Management Platform
At ESPL, we are committed to manage and conserve energy for sustainability. Our comprehensive energy management system
leverages computer-aided technologies and smart metering system,
in an effort to monitor, control and optimise the performance of
utility grids and microgrids. Designed to achieve maximum
energy efficiency by optimising and reporting granular energy usage of every equipment, the cloud-based portal assists with real-time
information on HVAC and other equipment.
Simplified control and management Backed by the power of Internet of Things (IoT) and Big Data predictive analytics for annual consumption forecasts and trend analysis
Monitoring made easy Accurate data captured from metering, submetering and monitoring functions, for data-driven decision-making by facility and building managers
Empowering proactive measures Intelligent, real-time guidance on exploring cost-saving opportunities, in addition to self-diagnostics and optimisation routines